Senior User Researcher – Glasgow – 6 Months - £550 Inside IR35 – ASAP Start

  • Job Reference: Ash Port
  • Date Posted: 1 May 2020
  • Recruiter: Eurobase People Limited
  • Location: Glasgow
  • Salary: £500 to £550 Per Day
  • Sector: Finance and Operations, Information Technology
  • Job Type: Contract
  • Work Hours: Full Time
  • Contact: Ash Port
  • Email: Ash.port@eurobase.com
  • Telephone: +44(0)1245 455310

Job Description

Senior User Researcher – Glasgow – 6 Months - £550 Inside IR35 – ASAP Start

We are urgently looking for a Senior User Researcher to join our client in Glasgow, they will be conducting interview remotely. We are looking for someone a User Researcher to work within an Agile team, you will be responsible for developing online services for external and internal users.

The successful candidate will ideally have public sector/government experience.

Key Experience:

  • Be sensitive and highly ethical in their approach to user research.
  • Adapt at communicating user needs to organisational stakeholders.
  • You will be comfortable with using quantitative and qualitative research methods.
  • Experience collaborating in a dynamic, data-driven, creative environment.

 Key Responsibilities:

  • Scope, plan, conduct, analyse and communicate research.
  • Lead colleagues to analyse and synthesise research data.
  • Communicate research findings across the organisation.
  • Work closely with product managers, designers and developers to turn user research findings into actions that lead to valuable product and service designs.

Key Skills:

  • User research methods in product and service development.
  • Experience of running user research as part of a user-centred design process and have delivered products and services in Agile environments.
  • A degree in Human-Computer Interaction, Human Factors, Cognitive Psychology, Sociology, Anthropology, or related field.
  • The ability to understand problems to be solved and design and execute appropriate research activities to inform decision-making and facilitate action.
  • Experience of helping teams adopt user-centred service design and delivery practices and embed them into their workflows.
  • Experience of advocating for user research and engaging sceptical colleagues and stakeholders.
  • Expertise in identifying and using appropriate analysis and synthesis techniques, and presenting and sharing findings.
  • Proven experience of guiding colleagues in the choice and effective application of research methods.