Deskside Support Engineer - Desktop Support
Deskside Support Engineer required in Cambridge for an initial 6 month contract, with a pay rate of £17.50 per hour
As a Deskside Support Engineer, your main responsibilities will involve:
Perform a range of technical work activities either remotely or at Deskside to meet business and customer requirements.
Document and report on work completed
Act in accordance with Company and Customer Information Security Policies
Maintain and improve customer satisfaction levels.
Understand and adhere to Company and Customer policies and procedures.
Complete all required Customer training
Keep skills up to date with IT industry standards
As a Deskside Support Engineer, it is essential that you have the following skills and experience:
Proven knowledge and expertise within a Microsoft Windows environment: Active Directory, software deployment technologies, Group Policy Objects and remote control methods.
Proven desktop support knowledge: Windows Vista and Windows 7 operating systems
Experience supporting Apple Mac OS and iOS software.
Proven knowledge supporting Microsoft Office applications
Ability to work in a customer oriented support role
The desire to achieve and maintain the highest level of customer experience
Duration: 6 months min
Pay Rate: £17.50 per hour