Deskside Support Engineer - Desktop Support

  • Job Reference: James O'Brien
  • Date Posted: 23 December 2019
  • Recruiter: Eurobase People Limited
  • Location: Cambridge, Cambridgeshire
  • Salary: £17.50 Per Hour
  • Sector: Information Technology
  • Job Type: Contract
  • Work Hours: Full Time
  • Contact: James O'Brien
  • Email: james.obrien@eurobase.com

Job Description

Applicants must be eligible to work in the specified location
 

Deskside Support Engineer - Desktop Support

Deskside Support Engineer required in Cambridge for an initial 6 month contract, with a pay rate of £17.50 per hour

As a Deskside Support Engineer, your main responsibilities will involve:

Perform a range of technical work activities either remotely or at Deskside to meet business and customer requirements.

Document and report on work completed

Act in accordance with Company and Customer Information Security Policies

Maintain and improve customer satisfaction levels.

Understand and adhere to Company and Customer policies and procedures.

Complete all required Customer training

Keep skills up to date with IT industry standards

As a Deskside Support Engineer, it is essential that you have the following skills and experience:

Proven knowledge and expertise within a Microsoft Windows environment: Active Directory, software deployment technologies, Group Policy Objects and remote control methods.

Proven desktop support knowledge: Windows Vista and Windows 7 operating systems

Experience supporting Apple Mac OS and iOS software.

Proven knowledge supporting Microsoft Office applications

Ability to work in a customer oriented support role

The desire to achieve and maintain the highest level of customer experience

Duration: 6 months min

Pay Rate: £17.50 per hour